DO YOU SHIP EVERYWHERE INSIDE AUSTRALIA?

Yes! we currently ship everywhere inside Australia, apart from the Christmas and the Cocos (Keeling) Islands.

DO WE OFFER EXPRESS POSTAGE?

Yes, we do! Please contact submit an enquiry for costs and an estimate of shipping times and prices to your postcode.

CAN I PICK UP MY ITEMS IN STORE?

Unfortunately, we do not yet offer a pickup in-store option as we source items from a variety of stores and warehouses and your ordered items may not be available in every store.

ARE YOUR DELIVERIES INSURED AND SIGNED FOR?

Yes! we guarantee and insure all of our deliveries! All deliveries must be signed for on delivery. If your order arrives damaged or is lost in transit, please please submit an enquiry.

Vouchers & Gift Cards

HOW DO I USE A Harley Heaven WEB VOUCHER ON YOUR WEBSITE?

Add all the items that you would like to purchase to your cart, then proceed to the checkout.

Fill out all information and select the shipping method.

Enter your web voucher code into the “Gift card code” box

Hit the “Apply Gift Card” button

You should then see your order cost reduced equal to the amount of the voucher. Then proceed with the checkout securely button.

HOW DO I USE A Harley Heaven DISCOUNT CODE ON YOUR WEBSITE?

Add all the items that you would like to purchase to your cart, then proceed to the checkout.

Fill out all information and select the shipping method.

Enter your code into the “Coupon code” box

Hit the “Apply Coupon” button

You should then see your order cost reduced as per the discount promotion. You can then proceed with the checkout securely button.

If your code does not work or if you have any other issues- please submit an enquiry

CAN I USE MY IN-STORE VOUCHER ONLINE?

If you would like to use your In-store voucher for an online purchase, please submit an enquiry so we can exchange this for you. Unfortunately, in-store vouchers cannot be used directly on the website without our assistance.

CAN I USE MY WEBVOUCHER INSTORE?

No, unfortunately, web vouchers can only be used on the website. If you would like to buy something instore using a Web Voucher, please submit an enquiry so we can exchange this for you.

ARE INSTORE VOUCHERS POSTED OUT?

Yes, all instore vouchers are written out by our staff and posted out to your chosen address. This may take 1-2 business days to process and then shipping time to you. If you would like a voucher instantly we would recommend purchasing a Web Voucher which is sent instantly via email, with a message of your choosing.

ARE WEBVOUCHERS EMAILED OUT INSTANTLY?

Yes! If you need a last-minute gift, this is the way to go! Web Vouchers are sent instantly to any chosen email address (you can also send them to yourself and then forward them on to the recipient when needed) along with a message of your choice.

DO YOU PRICE MATCH OTHER ONLINE STORES?

Yes! If we have the item you require in stock, and you have seen the product cheaper elsewhere, we can price match so long as- the product is in stock, the exact same model, size and colour as what is advertised. We cannot price match overseas websites as many of their prices do not include extra shipping and tax charges for shipping to Australia. If you are still unsure,please submit an enquiry