DO YOU SHIP EVERYWHERE INSIDE AUSTRALIA?

Yes! we currently ship everywhere inside Australia, apart from the Christmas and the Cocos (Keeling) Islands.

DO WE OFFER EXPRESS POSTAGE?

Yes, we do! Please contact submit an enquiry for costs and an estimate of shipping times and prices to your postcode.

CAN I PICK UP MY ITEMS IN STORE?

Unfortunately, we do not yet offer a pickup in-store option as we source items from a variety of stores and warehouses and your ordered items may not be available in every store.

ARE YOUR DELIVERIES INSURED AND SIGNED FOR?

Yes! we guarantee and insure all of our deliveries! All deliveries must be signed for on delivery. If your order arrives damaged or is lost in transit, please please submit an enquiry.

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Some suppliers are closed over holiday period, some items may take a little longer to be delivered.*

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ARE YOUR PAYMENTS SECURE?

Yes! You can use your credit card safely with the convenience and security of a fully-secured connection, through either PayPal or Securepay. ZipPay uses SSL encryption and 2-factor authentication on all purchases.

DO YOU OFFER LAYBY?

Unfortunately, we do not offer Lay-By for online goods. We do however offer ZipPay as a payment option online, so you can pay in instalments. You can find more information about ZipPay here https://zip.co/

CAN I USE MY IN-STORE VOUCHER ONLINE?

If you would like to use your In-store voucher for an online purchase, please submit an enquiry so we can exchange this for you. Unfortunately, in-store vouchers cannot be used directly on the website without our assistance.

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